Privacy Policy

At Opimae, we treat your personal information with the same care we give our botanical creations. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. We keep our approach simple, transparent, and respectful.

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Who We Are

Opimae creates small-batch botanical home perfumes sourced from North American landscapes. When we say “we,” “us,” or “Opimae,” we mean the business operating opimae.co (and related domains).

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For privacy matters, you can reach us at hi@opimae.co.

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Information We Collect

We collect only what we need to serve you well:

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‍Information you provide directly

• When you place an order: name, email address, shipping and billing address, phone number (if provided), and order details.
• When you subscribe to our newsletter (footer form or checkout opt-in): email address (and name if you choose to share it).
• When you submit a contact, inquiry, or other form on the site: the information you choose to include.
• Payment information is handled securely by our third-party payment processors; we do not store full payment card details.

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‍Information collected automatically

• Basic technical data such as IP address, browser type, device information, and pages visited, primarily through cookies and similar technologies (see Cookies section below). This helps us keep the site running smoothly and understand how visitors use it.

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We do not collect sensitive personal information beyond what is necessary for orders and communications.

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How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and order updates.
• Respond to your questions or requests.
• Send you our newsletter only if you have actively subscribed (via the footer form or the checkout opt-in).
• Improve the website experience and our creations.
• Comply with legal obligations.

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‍Important note on emails and forms

‍All forms on our site clearly state that submitting them will not result in unsolicited emails. We honour that commitment. We send marketing or newsletter emails solely to people who have opted in. You can unsubscribe from the newsletter at any time via the link in every email or by writing to us.

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We do not sell, rent, or share your personal information for marketing purposes with third parties.

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Cookies

Our website uses cookies to:

• Keep your cart active
• Remember preferences
• Understand how the site is used so we can improve it

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Essential cookies are required for the site to function (including checkout). Other cookies help with performance and analytics. You can manage or disable non-essential cookies through your browser settings. Disabling certain cookies may affect features such as the shopping cart or checkout.

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Sharing Your Information

We share personal information only with trusted service providers who help us operate, under strict instructions and only for the purposes described above. These typically include:

• E-commerce and payment platforms
• Shipping and fulfillment partners
• Email service providers (for order confirmations and, when opted-in, the newsletter)
• Website hosting and technical infrastructure

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We may also disclose information if required by law or to protect our rights, safety, or the rights of others.

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Data Security & Retention

We take reasonable technical and organizational measures to protect your information. Payment processing is handled by established third-party providers that meet industry security standards.

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We retain personal information only as long as necessary for the purposes outlined in this policy (for example, order history for customer service and legal/accounting requirements) or as required by law. When no longer needed, we securely delete or anonymize it.

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Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal exceptions)
• Withdraw consent where processing is based on consent (for example, newsletter subscription)
• Lodge a complaint with the relevant privacy authority

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To exercise any of these rights, simply email hi@opimae.co. We will respond within a reasonable time and may need to verify your identity.

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Children’s Privacy

Our site and products are not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

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International Transfers

As a business serving customers across North America, some of our service providers may process data in the United States or other countries. When this occurs, we take steps to ensure appropriate safeguards are in place.

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Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will always reflect the most recent version. Significant changes will be communicated through the website or, where appropriate, by email.

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Contact Us

Questions about this Privacy Policy or your personal information? Email us anytime at hi@opimae.co.

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Thank you for trusting us with your information — and for exploring the botanicals with us.